We live in a time when Google is a verb and we expect to have a “Google experience” whether we are starting a search on the Web or in the narrow search box on a website. We expect to ask for and receive relevant responses to any query. But we don’t always get that.
Internet search has come a long way, while site search, a key to e-commerce, has lagged behind. Bright technologists have recently been developing exciting new technology, but how did we get to where we are?