iGAMING
React in Real Time While Players Are in the Game
The iGaming brands that ultimately succeed will be the ones that can react in real time, personalize the entire player journey, automate compliance and ops, and launch campaigns across channels — all without waiting for developers. Bloomreach unifies your player data and automates personalized moments in real time — before players even think about leaving.
Start Anywhere, Do Everything
SMS & RCS
Mobile App
Web & Banners
Ads
Reporting
Customer Data
AI
Trusted by 1,400+ Brands Across Retail, GAMING, Travel & Hospitality, and More
The Old Game Is Broken: Why Traditional Campaigns No Longer Win
In gaming, the difference between a loyal player and a churned one is often measured in seconds.
Emails Move Too Slow for Live Players
Players churn between your weekly emails, not because of them. By the time a campaign launches, the moment has passed, and so has the player.
Your Data Is Trapped in Silos
CRM, analytics, email — they don't talk to each other. One tool sees a high-roller, another sees a bonus-hopper. Players feel the inconsistency and leave for platforms that feel personal.
Compliance Kills Speed Across Markets
Managing regional regulations manually is a bottleneck. Your team waits for approvals while competitors capitalize on trending games and live moments.
Too Many Tools, Not Enough Bandwidth
Six platforms doing one job means your team spends more time on admin than strategy. Need a banner or push notification? That's a developer ticket. Innovation stalls, and players suffer.
Not Quite Your Industry? Explore Related Ones.
Why iGaming Brands
Choose Bloomreach
One platform. Real-time decisions. Zero dev tickets. Here's how Bloomreach wins for gaming brands.
If email isn’t your top-performing channel, it’s probably your most underutilized one. Boost revenue with faster, fewer emails thanks to real-time profiles, AI-driven recommendations, and send time optimization.
Loomi AI processes data sets of billions with sub-millisecond response rates. This speed enables real-time personalization and instant front-end gamification. Treat VIP or dormant customers differently, and instantly trigger relevant messages like jackpots, leaderboards, or bonus widgets.
Unify all your player data in a single platform. Let Loomi AI predict next-best actions, automate segmenting, and deliver personalized offers across email, SMS, web, and app to turn first-time players into VIPs.
Bloomreach monitors player data and behavior patterns in real time. When spending thresholds or self-exclusion flags appear, compliance teams get instant alerts, campaigns pause automatically, and events get logged for audit trails — all without manual intervention.
Small marketing teams can’t manually run dozens of campaigns. With 100+ prebuilt use cases, zero-code workflow building, real-time segments, and predictive insights, Bloomreach makes it simple. Consolidate tools, cut marketing costs, and run everything from one platform.
See What You Can Build
Smarter Marketing. Measurable Impact.
When your marketing is more personal, faster, and easier to execute—results follow.
+10%
Lift in revenue
Source: Gamigo AG Case Study
2x
Faster Execution
Boost in marketing team productivity with less dependency on IT
Source: Forrester TEI Study
<6 mos.
Average time
to see ROI with personalized marketing
Source: Forrester TEI Study
iGaming Brands Grow Faster With Bloomreach. Here's How.
“Player engagement is our primary goal, and Bloomreach gives us the ability to personalize the customer experience in real time, which makes all the difference.”
“Thanks to Bloomreach, we’ve been able to see things that once seemed impossible and deliver campaigns through multiple communication channels.”
“We work with a lot of different partners to expand our user base and attract new interest. Using Bloomreach Engagement allowed us to connect with users and guide them through the processes associated with this campaign.”
“Bloomreach Engagement is the best and most affordable option on the market, with full-channel automation, powerful lifecycle marketing, easy multi-language campaigns, and a user-friendly platform with phenomenal customer support.”
“Everything is streamlined with Bloomreach. With templates and drag-and-drop tools, we don’t spend more than 30 minutes building personalized experiences, and we can automate, test, and optimize interactions.”
“Player engagement is our primary goal, and Bloomreach gives us the ability to personalize the customer experience in real time, which makes all the difference.”
“Thanks to Bloomreach, we’ve been able to see things that once seemed impossible and deliver campaigns through multiple communication channels.”
“We work with a lot of different partners to expand our user base and attract new interest. Using Bloomreach Engagement allowed us to connect with users and guide them through the processes associated with this campaign.”
“Bloomreach Engagement is the best and most affordable option on the market, with full-channel automation, powerful lifecycle marketing, easy multi-language campaigns, and a user-friendly platform with phenomenal customer support.”
“Everything is streamlined with Bloomreach. With templates and drag-and-drop tools, we don’t spend more than 30 minutes building personalized experiences, and we can automate, test, and optimize interactions.”
Frequently Asked Questions
Bloomreach's customer data platform provides advanced behavioral segmentation for iGaming operators. Our AutoSegments feature automatically generates customer segments based on gaming patterns, spending habits, risk levels, and lifecycle stage. With predictive analytics powered by Loomi AI, you can identify potential VIP players, at-risk customers, and dormant users to deliver precisely targeted campaigns that drive retention and revenue growth.
Bloomreach combines real-time player data, agentic AI, and omnichannel execution to help gaming operators keep players engaged on and off the platform:
- Anticipate intent: Spot when a player is likely to churn, make a deposit, or claim a bonus and trigger the right message.
- Maximize revenue: Identify players for VIP upgrades, cross-sell premium games, or upsell battle passes.
- Recover churn: Bring back players who haven't logged in or who abandoned bonus claims with tailored offers.
- Build loyalty: Celebrate milestones, reward engagement streaks, and strengthen lifetime player value.
- Scale efficiently: Small marketing teams can launch and optimize without IT, while AI agents test and improve campaigns automatically.
The result is not just a platform, but a strategic partner with playbooks, gaming-specific expertise, and proven ROI.
Bloomreach enables real-time personalization across all touchpoints using AI-powered insights. Our platform analyzes player behavior, betting patterns, and preferences to deliver personalized game recommendations, targeted promotions, and tailored content.
With Loomi AI, you can automatically segment players and trigger personalized campaigns across 13+ channels, including email, SMS, web, and mobile apps, resulting in higher engagement rates and increased player lifetime value. You can set up automated player journeys triggered by specific behaviors like deposits, wins, or inactivity periods, ensuring consistent engagement across all channels while maintaining regulatory compliance.
Yes — and it’s one of the reasons gaming and gambling businesses choose us.
Bloomreach integrates seamlessly with the platforms you rely on to run your business, including:
- iGaming platforms (Neo Games, Aspire Global, Flows)
- Loyalty platforms (like Antavo, Talon.One, and Voucherify to manage player clubs and VIP tiers)
- Support platforms (like Typeform, Zendesk, and Freshdesk for managing player inquiries and complaint resolution)
- Mobile apps and in-game systems (for real-time personalization and offer triggers during gameplay)
- Analytics and BI tools (Snowflake, Databricks, Google BigQuery)
- Consent platforms (like ODICCI for managing player protection and responsible gaming rules)
- Web and mobile apps (for real-time personalization in-game and post-session)
- Ad and email tools (TikTok, Snap, Meta, Google Ads, ESPs, Adform, Criteo)
- Strategic iGaming solution partners (CACI, ConsultMyApp, Merkle, Purple Square, Haystack)
Browse all our integrations.
Most brands launch their first personalized journeys within weeks. Thanks to prebuilt templates, native integrations, and fast onboarding, you can start seeing results quickly.
For example, gaming marketers can start fast with templated flows they can tweak:
- New player onboarding with app install prompts and welcome bonuses
- Upsell/cross-sell after first deposit or game completion
- Win-back triggered offers for dormant players
- Game recommendations targeted to player history and preferences
With sub-millisecond response rates powered by Loomi AI, Bloomreach can process billions of player events and trigger instant personalized responses during live gameplay, whether that's jackpot notifications, leaderboard updates, or bonus offers triggered by in-game events. When paired with Flows, this becomes even more powerful for millisecond-level compliance monitoring.
Bloomreach tracks player behavior — even before they create an account or make a deposit — and connects those signals once a profile is created. That means smarter retargeting, more relevant offers, and fewer missed opportunities to turn unknown visitors into registered players.
Not daily. Our platform is built for marketers and merchandisers to run campaigns independently. Of course, we’ll work with your tech team during setup to make sure everything integrates smoothly.
Bloomreach provides comprehensive mobile engagement for iGaming operators. Our platform delivers personalized in-app messaging, push notifications, SMS, RCS messaging, and mobile web experiences that adapt to player behavior and preferences. With responsive design capabilities and mobile-first automation, we ensure consistent, engaging experiences across all mobile touchpoints while supporting app-based gaming platforms.
Yes. Bloomreach supports localized multi-language content, currencies, and customer segments, so you can manage campaigns across markets from one platform. For example, Bluebell Group unlocked personalization across 160+ brands.
You don’t just get software — you get a strategic partner.
From day one, you’ll work with a dedicated team of Bloomreach experts to get up and running fast and grow with confidence. Here’s what support looks like in practice:
- Dedicated onboarding team: We guide you through setup, integrations, and launch — typical implementations take 10–12 weeks, but campaigns often go live earlier.
- Ongoing customer success: After go-live, your Customer Success Manager stays involved, helping you prioritize use cases, spot growth opportunities, and stay aligned with your goals.
- Plug & Play use case library: Dozens of pre-built, gaming-specific campaign blueprints help you launch fast and iterate confidently.
- Bloomreach Academy: Access live and on-demand training, certifications, and hands-on workshops — designed for marketers, not developers.
- 2-minute support response time: Our support team (many are former consultants) knows the platform inside-out and is ready when you need them.
- Strategic roadmap input: 70–80% of product features are driven by our customers. Your feedback isn’t just welcome — it shapes what we build next.
A 30-Minute Chat To Help You Make Sense of It All
01
Let’s talk about your current setup and the reasons you’re exploring new options.
02
Gain a clearer understanding of the product landscape and your available choices.
03
We’ll share our perspective on how Engagement stacks up against the competition.
